Medmate is the easy way to get your scripts filled and shop your favourite pharmacy items.
With over 1000 pharmacies at the click of a button, you can have your pharmacy essentials and prescription medicines delivered to your door in just 60-minutes. Guaranteed.
Just what the doctor ordered.
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Order your prescription medications and pharmacy essentials from home.
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Browse over 1000 pharmacies all over Australia anywhere, anytime.
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Click and collect or express 60-minute delivery to your doorstep. *T&Cs apply.
Developed by doctors and pharmacists. Built for you.
As pharmacists and doctors ourselves, we’ve seen the awkward and inconvenient experiences pharmacy customers can go through.
So we developed Medmate to be an antibiotic for embarrassing pharmacy experiences!
- Avoid queues and stay COVID safe by shopping from home.
- Order COVID-19 Rapid Antigen Tests for home delivery.
- Easily upload electronic prescriptions to shop online.
- Say goodbye to embarrassing questions in public.
- 24/7 shopping lets you get your meds on a busy schedule.
- Reassurance of a national government approved platform.
Developed in consultation with GPs, pharmacists, consumers and the Australian Government. Medmate is a conformant software product for ePrescribing, and is listed on the Australian Digital Health Agency’s ePrescribing Conformance Register.
Online pharmacy ordering. Bring the chemist to you.
Add your Medicare and concession cards to
Medmate to get the best price for your
prescription medication.
Real, doctor-approved instant scripts delivered in 60 mins.
Book your call, and within 1-hour, you’ll be connected with a qualified GP for medical care and advice via Telehealth. The easiest way to get an online prescription.
Quick, safe, secure and online.
- Scripts online by SMS and email.
- Put your mind at ease with expert medical advice.
- Stay COVID safe with telehealth and express medication delivery of prescription items and pharmacy essentials.
Find a pharmacy near me.
Any product. Any time.
Browse, shop, and order everything from painkillers and vitamins to pregnancy tests and sanitary products.
More time. Less stress.
Shop online with over 1000 pharmacies and get express medicine delivery in 60 mins. Online prescriptions to express chemist delivery. Just what the doctor ordered.
Tamper-proof packaging and chemist delivery tracking.
The safety of your medication is our highest priority. So with protective, tamper-proof packaging and real-time delivery tracking, you can rest assured knowing your order is untouched and safe.
*The express 60 minute delivery service operates 9am to 9pm for eligible locations and during the selected pharmacy’s opening hours. You should not solely rely on Medmate’s predicted delivery times or service availability for access to your medication.
Heads up for delayed delivery times. We wanted to be transparent that we are currently receiving a very large volume of requests, which may delay processing and delivery times. We’re all pitching in and are putting in maximum effort with our pharmacies. The team will text or call you with updates if there is a delay. A big thank you in advance for your understanding.
Got a question? Call 1300 858 909
Our support team is available 9am–9pm, 7 days a week.
What our customers say
Join millions of Australians that have made the switch to electronic prescriptions.
Jenny
I know you guys must be getting pumped with orders at the moment. For someone in my position being covid positive and living alone, being able to get supplies I really need is an amazing help.
Tabitha
It's personal. So thank you very very much but I won't go into detail. Except that they home delivered, in an hour like they promised and I couldn't be more appreciative. Thank you. Really, thank you.
Steve
This has to be one of the best services, from the online ordering to the phone call with the pharmacist to the delivery driver. So happy with medmate that I have already recommend to my friends. Will definitely be using the service again.
Kelly-Anne
This is so much easier than going to the pharmacy. Never going back!
Kate
Brilliant service! I was stuck at home with two sick children and needed medication and was at my door in under an hour.
Nikki
I highly recommend this service to everyone..never experienced products this quick to be delivered before..To all your wonderful team your all a god sent..recommend to all my family and friends..thank you so much 👍⭐️⭐️⭐️⭐️⭐️
Joanna
Great service! Dad is sick and needs meds and because of lockdowns I can't help. Medmate helped and sourced a pharmacy that was open and delivered in no time. Thank you for putting me at ease with this help!
Kiralee
Awesome customer service. Nothing was too much trouble and i was helped through the entire process of my enquiry, even after delivery to confirm it arrived! Thankyou!
Chitra
Never have to step into a Pharmacy again! Absolutely love this app! I can get my medical script sent to the pharmacy and delivered to my house.... without waiting or leaving the house! So convenient, when you are a busy Business Woman/Dentist / Mom. Delivery was super quick.. and Loved the surprise goodies in my delivery bag....
Chris
As a leading advisor in customer experience with some heavy hitters globally, I must say without a doubt your company has left me in awe. It has been an extremely long time since I have experienced a level of service with a completely flawless level of cx, your team member went truly above and beyond. If your reading this review I can only say this is a company worth your time and effort.
Kristina
Always use Medmate since the kids are sick and it’s hard to leave the house. Also with my meds for diabetes best place to keep track and order.
Chey
Customer service representative Jess was extremely helpful in escalating my case when a driver wasn’t found for my prescription delivery. Much appreciated
Angelo
Fantastic experience with Medmate. Received my order within 60 minutes and that was with the chosen pharmacy closing around the same time. Medmate staff found me an alternative option and sorted it for me. Thank you!
Claudia
Went above and beyond to get urgent products to us. Very impressed with assistance I received :)
David
Super easy to use good communication between everyone and was delivered in time no dramas takes the hassle out of bringing a sick child with you to pick up scripts will use all the time from now on.
Samantha
Wow. This is awesome. Got my asthma medication delivered in under an hour. Thoroughly recommended.
Miriam
I've found it very convenient to order meds online with such quick delivery especially during lockdown or when I've felt too unwell to leave the house. The customer service has always been excellent and very friendly.
Rhea
It’s not just a medication delivery service Very relevant app. It was easy to add my script and get my medication delivered. No need to visit a pharmacy! Love it that I can track my medications with the app, it’s like my personal health assistant.
Kal
Excellent User friendly and very convenient. Thanks for the awesome app.
Vandi
Best medical pharmacy delivery experience Amazing guys! Thank you so much for your prompt delivery.
Michelle
I'm on pills for back pain and I can't drive. I used to have to take a cab to the pharmacy each week. This has really helped me save time and money. So much easier.
Kate
Very good communication with updates at each step. I was housebound awaiting my COVID test so it was delivered to my doorstep and the driver rang as he was leaving to ensure safe social distancing was maintained. I will definitely use again and will be recommending this amazing service to EVERYONE!
Beth
Just Medmate it. Seriously, its sooo much easier!
Sandra
This is a gamechanger.
Marissa
Good communication • Professional • Well packed • Fast & reliable
Lungowe
Fast & reliable , Excellent value
Steph
Fair prices • Well packed • Fast & reliable • Sustainable packaging • Followed order notes
Jaclyn
Too sick to leave the house. Medmate was perfect. Chemist was out of stock of one of the items and they went above and beyond to offer alternatives and ensure they would be suitable. Highly recommend!
Joel
Love this service. It has saved me so many times from getting a migraine. Highly recommend!
Harry
Convenience is what consumers demand and Medmate delivers. Super helpful service to get your medicine delivered to your door, especially in the age of Covid where you don't feel comfortable (and shouldn't) heading out the door unwell. Will let all my family and friends know!
Ekaterina
Great service! Very efficient and reliable.
Cailtin
Amazing customer service. Quick easy and convenient. Thank you!
Angie
So quick and so efficient !!
Carmen
Excellent! Can't fault this service will keep using.
