Privacy Collection Notice

This Privacy Collection Notice describes how MedMate Group Pty Ltd (ABN 96 628 464 255) and MedMate Australia Pty Ltd (ABN 88 628 471 509) (we, us or our) collect and handle your personal information when you make an enquiry with us. We collect personal information from you so that we can respond to your enquiry and for related purposes set out in our Privacy Policy, available on our website (or on request).

We may disclose this personal information to third parties, including our personnel, related entities, third parties engaged by us and acting on our behalf, and as otherwise set out in our Privacy Policy.

We store personal information in Australia. Where we disclose your personal information to third parties, those third parties may store, transfer or access personal information outside of Australia.

If you do not provide your personal information to us, it may affect our ability to do business with you.

Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process.

If you have questions about our privacy practices, please contact us by email at: admin@medmate.com.au. By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this Privacy Collection Notice.

Cookies and Analytics

We may use cookies, tracking pixels and similar technologies on our website from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Tracking pixels are tiny, invisible images embedded in web pages or emails.

Cookies and tracking pixels, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our website and may allow third parties to deliver our advertisements on social media and online media feeds as part of awareness messaging.

If and when you choose to provide our website with personal information, this information may be linked to the data stored in cookies or collected by tracking pixels.

  • Blocking cookies: You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

  • Blocking tracking pixels: You can block tracking pixels by using ad-blocking or privacy-focused browser extensions. Some email providers also allow you to block images by default, which can prevent tracking pixels in emails from loading.

  • Limitations: If you block all cookies (including essential cookies and tracking pixels), you may not be able to access all or parts of our website and may not receive personalised content.

You can also opt out of cookies and tracking technologies at any time by clicking opt out below.