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A little about us...

Our mission is to connect every person, everywhere, to the healthcare that they need.

Medmate was founded by a team of Aussie doctors and pharmacists, who know first hand how frustrating it can be to get healthcare when you need it. Our goal is to make healthcare more affordable and convenient for everyone. We’re proud to have helped over 200,000 Australians with convenient access to caring online doctors. At Medmate, we’re dedicated to making healthcare easier, so you can focus on staying healthy.

  • If you can’t wait for a local GP appointment – talk to our online doctors within 60 minutes
  • Get an online prescription via SMS
  • Online medical certificates by Email
  • Free weight management consults with weight loss treatments in stock
  • Treatment for Urinary Tract Infections (UTI)
  • Order home delivered prescription medication and pharmacy items direct to your doorstep
  • We are a trusted Australian Government approved platform

Developed in consultation with GPs, pharmacists, consumers and the Australian Government. Medmate is a conformant software product for ePrescribing, and is listed on the Australian Digital Health Agency’s ePrescribing Conformance Register.

Medmate Telehealth

Do you need an online doctor?

Medmate Telehealth offers a variety of services to keep you well. For an online prescription renewal, it's $20. If you require a medical certificate, the cost is $25. We provide express digital consultations 7 days a week for common ailments such as UTIs, sore throats, coughs, dental and sinus infections. With our convenient and affordable services, you can receive prescriptions via SMS and medical certificates via email. Simply select the type of consultation you require when booking, and if you need your script urgently, opt for our priority service to see a doctor within the hour.

Start A Consult
Shop Local Pharmacies Near You

Medmate is the easy way to get your scripts filled and shop your favourite pharmacy items.

Simply enter your address above to find over 1000 pharmacies that can have your pharmacy essentials and prescription medicines express delivered to your door.

Browse, shop, and order everything from your prescription medications to cold and flu tablets, chesty cough medicine, pregnancy tests and sexual health products.

We hope you enjoy using Medmate, we think it’s just what the doctor ordered.

Mental Health Support

Let Our Online Doctors Help You With Your Mental Health

Seeking assistance for mental health concerns is crucial, especially in Australia where one out of seven individuals takes antidepressants for anxiety and depression regularly. Our team of online doctors is dedicated to providing discreet and affordable services, including medication renewals and bulk billed mental health care plans, to support you whenever you need it. Let us help you take care of your mental health.

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Tamper-proof packaging and chemist delivery tracking.

The safety of your medication is our highest priority. So with protective, tamper-proof packaging and real-time delivery tracking, you can rest assured knowing your order is untouched and safe.

Got a question? Call 1300 858 909
Our support team is available 9am–9pm, 7 days a week.

*The express 60 minute delivery service operates 9am to 9pm for eligible locations and during the selected pharmacy’s opening hours. You should not solely rely on Medmate’s predicted delivery times or service availability for access to your medication.

Find A Pharmacy

What our customers say

Join over 200,000 Aussies that have made the switch to our online doctors.


I was in need for a script urgently since I couldn’t get to see my own doctor. I tried two other places but was unsuccessful. I had never used nor heard of Medmate but they were very professional from the beginning. I am forever grateful for their service. A true credit to the medical profession, I would say.


Efficient friendly and professional service. Always recieve a call back when they are busy. I live in a rural area and it's not always possible to get a Doc appointment. Great service


Telehealth saved the day when I had an ear infection. It was super easy to set up an appointment online, and I didn't have to leave my home. The doctor was really nice and explained everything clearly, even in my own language. I got the phone call when I was on a train, so a huge amount of waiting time is saved. Telehealth made the whole process simple and stress-free. If you need quick and easy healthcare without leaving home, I definitely recommend trying Telehealth - a lifesaver.


As I suffer with severe anxiety I can no longer drive. I rely on family to get me to my usual GP. This is not always convenient for them. Plus, it's so hard to get an appt with my GP. She is booked out 6 weeks in advance. Being able to request repeat prescriptions and prescriptions for minor illness such as treatment for urinary tract infections etc has just made my life so much easier. Reports are sent to my GP so we can follow up on things. It's been a godsend for me and my family. I was recently up in the WA outback and was able to get a prescription for UTI. Otherwise, I would have been in agony and would have had to be driven hundreds of kms to nearest hospital.


I've utilized this service multiple times, and it has consistently been excellent. Today, when placing an order for a script, I received a call within 30 minutes from an excellent doctor who took the time to address my concerns


First time I have used this service and I was pleasantly surprised. Easy to book an appointment. The Doctor was very professional and knowledgeable and she was spot on with her diagnosis and treatment plan, To be honest it was more thorough than seeing my regular GP in person.


Simple and quick request form, fast callback response from Doctor and script sent straight to my phone. Absolutely satisfied and have my script to fill all within under 3 hours from start to finish. Highly recommend!


A thorough and wholistic approach. With my busy work schedule I find it hard to get an appointment at my regular GP, this service was outstanding. A comprehensive conversation with a doctor that felt genuinely interested.


I was feeling very unwell from Covid and could not leave my bed so I decided to give medmate a try in regards to obtaining a certificate for work. The process was extremely easy. After filling out the questionnaire a doctor called and spoke with me. My certificate was emailed within an hour. I would definitely recommend medmate and would use again.


The Doctor i had my consultation with was outstanding went above and beyond to assist me. He was so knowledgeable i would trade him in for my regular GP of 17 years. Great job. Great service i would highly recommend Med Mate to any one.


My first time using Medmate and what a great experience. I was given very clear instructions and a doctor was helping me in no time. It saved me a trip to the doctor and it was a very reasonable price. I needed a script urgently on a Sunday as I was travelling early Monday so this service was just what I needed, Thank you.


I am very thankful I was able to speak to a doctor at the time of the New Year and to get a prescription for the covid antivirus emailed to me which made it easy for my daughter to collect. It certainly helped me to recover at this time. Thank you


Such an easy process. No problem obtaining a medical certificate. Much easier than trying to get in to see my regular doctor. All staff polite and very helpful. Will definitely recommend this service to friends and family.


Great service to have when you're unable to go to a clinic. The booking process was easy and the GP who called was really supportive. Recommend this service to anyone


I love this service. It’s extremely convenient, particularly when it’s so hard to get in to seen a GP. It’s okay for when you cannot get in to see a doctor.. The best part is that if you’re unwell and require medical certification because you’re sick, it’s convenient. Let’s face it, the chances of getting in to see a doctor at short notice these days are very slim. I will continue to use this service.