Get an online prescription with Medmate Telehealth

Get A Script
Shop Local Pharmacies Near You

Medmate is the easy way to get your scripts filled and shop your favourite pharmacy items.

Simply enter your address above to find over 1000 pharmacies that can have your pharmacy essentials and prescription medicines express delivered to your door.

Browse, shop, and order everything from Panadol, cold and flu tablets and chesty cough medicine to pregnancy tests and sexual health products.

We hope you enjoy using Medmate, we think it’s just what the doctor ordered.

Medmate Telehealth

Do you need to speak to a doctor?

Medmate Telehealth appointments cost $20 for a fast online prescription renewal and $35 for a general medical consultation with a GP. A general medical consultation is required if you need to discuss new or general medical issues including diagnosis, treatment plans and referrals.

Bulk-billed telehealth is available for patients in COVID isolation, and for smoking cessation, contraception, STI testing and sexual & reproductive health. You can choose which type of consultation you need when completing the booking form.

Book A Telehealth Consult
A little about us...

Medmate was created by a team doctors and pharmacists in order to make healthcare for their patients easier.

As doctors and pharmacists ourselves, we’ve seen the awkward and inconvenient experiences patients can go through. We knew there had to be a better way. If we can order food or a ride share in under 60 minutes, why can’t we do it with medicine? From there, Medmate was born. We now have thousands of customers all over the country enjoying the benefits of convenient online prescriptions and express medication delivery.

  • Get an online prescription instantly via SMS
  • When you’re unwell or just need trusted professional advice, speak to an Australian doctor privately and discreetly by video consult
  • Order home delivered prescription medication and pharmacy items direct to your doorstep
  • Save time and money by choosing to pickup in-store and avoid the pharmacy lines
  • Order COVID-19 Rapid Antigen Tests
  • Covid care medications and covid antivirals home delivered
  • Bring the pharmacy to you when you are sick or busy
  • We are a trusted Australian Government approved platform

Developed in consultation with GPs, pharmacists, consumers and the Australian Government. Medmate is a conformant software product for ePrescribing, and is listed on the Australian Digital Health Agency’s ePrescribing Conformance Register.

Need help to quit smoking?

Start your journey to quit smoking today with the support of Quitmate.

Simply book a bulk-billed telehealth appointment with a Quitmate Doctor to join the Quitmate smoking cessation program and get a treatment plan tailored to your needs and smoking history.

Find Out More

Tamper-proof packaging and chemist delivery tracking.

The safety of your medication is our highest priority. So with protective, tamper-proof packaging and real-time delivery tracking, you can rest assured knowing your order is untouched and safe.

Got a question? Call 1300 858 909
Our support team is available 9am–9pm, 7 days a week.

*The express 60 minute delivery service operates 9am to 9pm for eligible locations and during the selected pharmacy’s opening hours. You should not solely rely on Medmate’s predicted delivery times or service availability for access to your medication.

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Hear From Our Happy Customers

Fast, efficient and well priced service.

Fast, efficient and well priced service. Needed an urgent script on the weekend. The whole process took around 10 minutes in total.


I was in pain and could not walk

I was in pain and could not walk. Got a consult with 2 hours had medication delivered in 90 minutes to my house. Brilliant. Highly recommend. Service was excellent. Will definitely use again.


Professional medical assistance

Fantastic, professional medical assistance with a medication supply emergency. I highly recommend this service and would not hesitate in using it again. Thank you


The doctors call was on time and very professional.

Great experience. Booked appointment and filled in the required forms quickly and easily. The doctors call was on time and very professional. Would recommend this service to anyone.


I received the script in under 15 minutes.

Very easy to use. I received the script in under 15 minutes. Wonderful service!



Super efficient delivery if you choose the express option! Medmate have been lifesavers for the entire family after we all came down with a bad bout of the flu! Thank you 🙏

Mark Davis

My new go-to!

Looking to get simple pharmacy items quickly. Ordered some heat pads on priority delivery and they arrived in about 40 minutes. They followed up by phone later in the day to make sure I got them. Compare this to the cough syrup I ordered earlier in the week from an unnamed online pharmacy. I paid for expedited delivery (for a similar cost to Medmate's 60 minute delivery) and that took almost 3 days to arrive. Definitely my new go-to for online pharmacy. Wish I knew about them when I ordered the cough syrup.


Amazing fast hassle free service!

Amazing fast hassle free Service. Will definitely use again!


Amazing help

I know you guys must be getting pumped with orders at the moment. For someone in my position being covid positive and living alone, being able to get supplies I really need is an amazing help.


It's personal.

It's personal. So thank you very very much but I won't go into detail. Except that they home delivered, in an hour like they promised and I couldn't be more appreciative. Thank you. Really, thank you.


One of the best services

This has to be one of the best services, from the online ordering to the phone call with the pharmacist to the delivery driver. So happy with medmate that I have already recommend to my friends. Will definitely be using the service again.


Never going back!

This is so much easier than going to the pharmacy. Never going back!


Brilliant service!

Brilliant service! I was stuck at home with two sick children and needed medication and was at my door in under an hour.


Your all a god send...

I highly recommend this service to everyone..never experienced products this quick to be delivered before..To all your wonderful team your all a god send..recommend to all my family and friends..thank you so much 👍⭐️⭐️⭐️⭐️⭐️


Dad is sick

Great service! Dad is sick and needs meds and because of lockdowns I can't help. Medmate helped and sourced a pharmacy that was open and delivered in no time. Thank you for putting me at ease with this help!


Awesome customer service.

Awesome customer service. Nothing was too much trouble and i was helped through the entire process of my enquiry, even after delivery to confirm it arrived! Thankyou!


Super quick

Never have to step into a Pharmacy again! Absolutely love this app! I can get my medical script sent to the pharmacy and delivered to my house.... without waiting or leaving the house! So convenient, when you are a busy Business Woman/Dentist / Mom. Delivery was super quick.. and Loved the surprise goodies in my delivery bag....


Left me in awe

As a leading advisor in customer experience with some heavy hitters globally, I must say without a doubt your company has left me in awe. It has been an extremely long time since I have experienced a level of service with a completely flawless level of cx, your team member went truly above and beyond. If your reading this review I can only say this is a company worth your time and effort.


Kids are sick

Always use Medmate since the kids are sick and it’s hard to leave the house. Also with my meds for diabetes best place to keep track and order.


Much appreciated

Customer service representative Jess was extremely helpful in escalating my case when a driver wasn’t found for my prescription delivery. Much appreciated


Fantastic experience

Fantastic experience with Medmate. Received my order within 60 minutes and that was with the chosen pharmacy closing around the same time. Medmate staff found me an alternative option and sorted it for me. Thank you!


Above and beyond

Went above and beyond to get urgent products to us. Very impressed with assistance I received :)


Super easy to use

Super easy to use good communication between everyone and was delivered in time no dramas takes the hassle out of bringing a sick child with you to pick up scripts will use all the time from now on.


Wow. This is awesome

Wow. This is awesome. Got my asthma medication delivered in under an hour. Thoroughly recommended.


Order meds online

I've found it very convenient to order meds online with such quick delivery especially during lockdown or when I've felt too unwell to leave the house. The customer service has always been excellent and very friendly.


No need to visit a pharmacy!

It’s not just a medication delivery service Very relevant app. It was easy to add my script and get my medication delivered. No need to visit a pharmacy! Love it that I can track my medications with the app, it’s like my personal health assistant.



Excellent User friendly and very convenient. Thanks for the awesome app.


Amazing guys!

Best medical pharmacy delivery experience Amazing guys! Thank you so much for your prompt delivery.


Save time and money

I'm on pills for back pain and I can't drive. I used to have to take a cab to the pharmacy each week. This has really helped me save time and money. So much easier.


Housebound awaiting my COVID test

Very good communication with updates at each step. I was housebound awaiting my COVID test so it was delivered to my doorstep and the driver rang as he was leaving to ensure safe social distancing was maintained. I will definitely use again and will be recommending this amazing service to EVERYONE!


Just Medmate it.

Just Medmate it. Seriously, its sooo much easier!



This is a gamechanger.


Good communication

Good communication • Professional • Well packed • Fast & reliable


Fast & reliable ,

Fast & reliable , Excellent value


Fair prices

Fair prices • Well packed • Fast & reliable • Sustainable packaging • Followed order notes


Medmate was perfect.

Too sick to leave the house. Medmate was perfect. Chemist was out of stock of one of the items and they went above and beyond to offer alternatives and ensure they would be suitable. Highly recommend!


Love this service.

Love this service. It has saved me so many times from getting a migraine. Highly recommend!


Super helpful service

Convenience is what consumers demand and Medmate delivers. Super helpful service to get your medicine delivered to your door, especially in the age of Covid where you don't feel comfortable (and shouldn't) heading out the door unwell. Will let all my family and friends know!


Very efficient

Great service! Very efficient and reliable.


Quick easy and convenient

Amazing customer service. Quick easy and convenient. Thank you!


So quick

So quick and so efficient !!


Can't fault this service

Excellent! Can't fault this service will keep using.