Get an Online Medical Certificate Today
Medmate Telehealth

Do you need an online doctor?

Medmate Telehealth offers a variety of services to keep you well. For an online prescription renewal, it's $20. If you require a medical certificate, the cost is $25. If you need your script urgently, opt for our priority service to see a doctor within the hour.

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A little about us...

Our mission is to connect every person, everywhere, to the healthcare that they need.

Medmate was founded by a team of Aussie doctors and pharmacists, who know first hand how frustrating it can be to get healthcare when you need it. We’re proud to have helped over 200,000 Australians with convenient access to professional online doctors. At Medmate, we’re dedicated to making healthcare easier, so you can focus on staying healthy.

  • If you can’t wait for a local GP appointment – talk to our online doctors within 60 minutes
  • Get an online prescription via SMS
  • Online medical certificates by Email

Developed in consultation with GPs, pharmacists and consumers, our telehealth services are governed by stringent clinical  standards and processes. Medmate is a conformant provider with the Australian Digital Health Agency.

Mental Health Support

Let Our Online Doctors and Psychologists Help You

It's important to get help for mental health, especially as one in seven Australians is treated for anxiety or depression. Our team of online doctors and psychologists offers discreet, affordable services—including medication renewals and discounted psychology—to support you whenever you need it. Discount psychology sessions $97.50. (conditions apply).

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What our customers say

Join over 200,000 Aussies that have made the switch to our online doctors.

Georgie

I was in need for a script urgently since I couldn’t get to see my own doctor. I tried two other places but was unsuccessful. I had never used nor heard of Medmate but they were very professional from the beginning. I am forever grateful for their service. A true credit to the medical profession, I would say.

Jennifer

Efficient friendly and professional service. Always recieve a call back when they are busy. I live in a rural area and it's not always possible to get a Doc appointment. Great service

Xiezhe

Telehealth saved the day. It was super easy to set up an appointment online, and I didn't have to leave my home. The doctor was really nice and explained everything clearly, even in my own language. I got the phone call when I was on a train, so a huge amount of waiting time is saved. Telehealth made the whole process simple and stress-free. If you need quick and easy healthcare without leaving home, I definitely recommend trying Telehealth - a lifesaver.

Sue

I can no longer drive. I rely on family to get me to my usual GP. This is not always convenient for them. Plus, it's so hard to get an appt with my GP. She is booked out 6 weeks in advance.

Neil

I've utilized this service multiple times, and it has consistently been excellent. Today, when placing an order for a script, I received a call within 30 minutes from an excellent doctor who took the time to address my concerns

Will

First time I have used this service and I was pleasantly surprised. Easy to book an appointment. The Doctor was very professional and knowledgeable and she was spot on with her diagnosis and treatment plan, To be honest it was more thorough than seeing my regular GP in person.

Kirsty

Simple and quick request form, fast callback response from Doctor and script sent straight to my phone. Absolutely satisfied and have my script to fill all within under 3 hours from start to finish. Highly recommend!

Katrina

A thorough and wholistic approach. With my busy work schedule I find it hard to get an appointment at my regular GP, this service was outstanding. A comprehensive conversation with a doctor that felt genuinely interested.

Rachel

I was feeling very unwell and could not leave my bed so I decided to give medmate a try in regards to obtaining a certificate for work. The process was extremely easy. After filling out the questionnaire a doctor called and spoke with me. My certificate was emailed within an hour. I would definitely recommend medmate and would use again.

Roslyn

My first time using Medmate and what a great experience. I was given very clear instructions and a doctor was helping me in no time. It saved me a trip to the doctor and it was a very reasonable price. I needed a script urgently on a Sunday as I was travelling early Monday so this service was just what I needed, Thank you.

Mary

I am very thankful I was able to speak to a doctor at the time of the New Year and to get a prescription for the covid antivirus emailed to me which made it easy for my daughter to collect. It certainly helped me to recover at this time. Thank you

Robyn

Such an easy process. No problem obtaining a medical certificate. Much easier than trying to get in to see my regular doctor. All staff polite and very helpful. Will definitely recommend this service to friends and family.

Michael

Great service to have when you're unable to go to a clinic. The booking process was easy and the GP who called was really supportive. Recommend this service to anyone

Deb

I love this service. It’s extremely convenient, particularly when it’s so hard to get in to seen a GP. It’s okay for when you cannot get in to see a doctor.. The best part is that if you’re unwell and require medical certification because you’re sick, it’s convenient. Let’s face it, the chances of getting in to see a doctor at short notice these days are very slim. I will continue to use this service.