You must be an Australian-registered medical practitioner with a current AHPRA registration and indemnity insurance. Previous experience in emergency medicine or General Practice is required.
Consultations are matched to your preferred availability. We’ll work with you to ensure your workload aligns with your schedule and preferences.
Yes, Medmate offers flexible scheduling to suit both part-time and full-time commitments — we work around your availability.
Our clinical team provides ongoing support, including comprehensive training on our telehealth platform and guidance with complex cases. We offer a dedicated onboarding and training program to ensure you feel confident and fully supported from day one.
Medmate adheres to the AHPRA and RACGP telehealth guidelines, ensuring all care is delivered to the highest national standards. The service is clinically led, with support structures in place to ensure quality and safety at every step.
You’ll be supported by a team of senior clinicians, including our National Medical Director and Director of Clinical Services, as well as a dedicated team of medical receptionists and nurses to help manage patient flow and communication.
This strong clinical governance framework ensures that both patients and practitioners can trust the safety, professionalism, and continuity of care delivered via the Medmate platform.
Yes. Medmate operates in full compliance with AHPRA telehealth regulations, using only fully registered Australian doctors and maintaining robust clinical governance protocols. All consultations are conducted synchronously in real time, either via telephone or video.
If a consult is clinically inappropriate or outside the scope of telehealth, the patient will be advised to see their regular GP or visit a medical centre. No fee is charged in these cases, and the patient will be notified of the outcome by the Medmate clinical team.
Medmate clinicians strongly value continuity of care. After each consultation, patients receive a summary they can easily share with their regular GP, helping keep everyone informed when interim care is provided.