About Us

Your online home for healthcare

At Medmate, we believe healthcare should be safe, accessible, and inclusive — for everyone.

Whether you live in the city or the most remote part of Australia, you deserve high-quality care. No matter your background, income, gender, or age — we’re here for you.

We’re proud to be an inclusive organisation that treats all people with respect, dignity, and care. Discrimination has no place in healthcare.

Supporting Clinicians

We support our doctors with tools that reduce admin and help them focus on what matters most — caring for patients. When clinicians thrive, patients do too.

Connected Care

Medmate works alongside your local healthcare team — GPs, pharmacies, pathology, hospitals and more. We support continuity of care, helping you take the next step confidently.

Whether it’s a prescription, treatment or follow-up, we’re here to make healthcare simple, safe, and supportive.

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Why it matters

Because too many people still fall through the cracks.

  • People in rural towns who can’t get in to see a doctor for weeks.

  • Parents who can’t take time off work or afford a GP visit.

  • Patients who feel judged or dismissed because of who they are.

  • People managing chronic conditions without ongoing support.

Healthcare shouldn’t be hard. And it shouldn’t leave anyone behind.

Talk to a clinician

How it works

Step 1

Book a consult & create your account

Create an account to securely store your healthcare information for easy access next time.

Step 2

Securely add your payment details

Quickly and easily pay for your telehealth consults, medication, and delivery or pick up in-store.

Step 3

Speak with one of our Aussie doctors

You will receive a call from one of our doctors within minutes depending on your consultation type.

Step 4

Receive your eScript via text to your phone

Once your consultation has ended the doctor will send your script to your mobile as an eScript.