About Us

Your online home for healthcare

At Medmate, we believe quality healthcare should be easy to access — no matter where you live. Whether you’re in a busy city or a quiet regional town, we’re here to connect you with the care you need, right when you need it.

Since launching in 2019, our goal has been to bridge the gap between traditional healthcare and modern life. Medmate isn’t just a telehealth service — we’re your partner in health. From online doctor consults and simple prescription renewals to medication delivered to your door, we make managing your health easy, so you can focus on feeling your best.

Talk To A Clinician
Medmate telehealth doctor

We’re reshaping how Australia experiences healthcare

Medmate telehealth doctor

We’re proud to support communities across Australia, particularly in areas where healthcare access has been limited. Our mission is to empower every Australian with the tools, services, and support needed to make informed health decisions—all from the comfort of home.

At Medmate, we’re reshaping how Australia experiences healthcare—making it smarter, faster, and more inclusive for everyone.

Your health, made simple. That’s the Medmate promise.

Talk to a Clinician

Medmate is a winner of the 2024 Telstra Business Awards for Championing Health.

As the Victorian 2024 Telstra Business Award winner for Championing Health, Medmate is an Australian digital platform for telehealth, developed in consultation with GPs, pharmacists, and consumers. Registered with the Australian Digital Health Agency, Medmate is staffed by a team of registered doctors, including GPs and emergency department clinicians, providing care every day until 11pm. To date, Medmate has supported over 300,000 Australians across 3,000 postcodes.

Medmate Corporate Head Office is located in Melbourne, Victoria.

 

How it works

  • Step 1

    Book a consult & create your account

    Create an account to securely store your healthcare information for easy access next time.

  • Step 2

    Securely add your payment details

    Quickly and easily pay for your telehealth consults, medication, and delivery or pick up in-store.

  • Step 3

    Speak with one of our Aussie doctors

    You will receive a call from one of our doctors within minutes depending on your consultation type.

  • Step 4

    Receive your eScript via text to your phone

    Once your consultation has ended the doctor will send your script to your mobile as an eScript.