How can Medmate help?
Medmate makes online healthcare simple and accessible, offering fast online Telehealth services from the comfort of your home. Connect with Australian doctors and access:
With Medmate, healthcare is convenient, secure, and tailored to your lifestyle - so you can focus on feeling your best.
Online ED Prescriptions
- Online assessment of UTI
- Electronic prescription
- Used at any Australian pharmacy
Online ED Consults
- Australian registered doctors
- Over the phone or video call
- Expert advice and treatment
Telehealth Appointments
- Talk with an Australian registered doctor
- Express Consults Available
- Doctors Available 24/7
What is erectile dysfunction?
It can happen occasionally due to stress, tiredness, alcohol, relationship pressure, or anxiety. That does not always mean there is a medical problem. But if it keeps happening, becomes more frequent, or starts affecting your confidence, it is worth speaking with a doctor.
ED can have several causes. For some men, it is linked to blood flow, heart health, diabetes, high blood pressure, cholesterol, low testosterone, certain medicines, smoking, alcohol, stress, anxiety, depression, or relationship concerns.
That is why good ED treatment is not just about getting medication. It starts with understanding what may be contributing to the problem and whether treatment is safe for you.
Is online ED treatment private?
Yes. ED can be uncomfortable to talk about, but it is a common health issue and doctors are used to discussing it.
Medmate’s online consultation process gives you a private way to speak with an Australian-registered doctor. Your doctor may ask about your symptoms, medical history, current medicines, heart health, mental health, and lifestyle factors so they can assess what is safe and appropriate.
Your personal information is handled in line with Medmate’s privacy and clinical processes.
When should you speak to a doctor about ED?
You should speak with a doctor if:
- ED keeps happening or is getting worse
- ED has started suddenly
- You have chest pain, shortness of breath, or known heart disease
- You have diabetes, high blood pressure, high cholesterol, or other health conditions
- You are taking medicines that may affect erections
- You have low mood, anxiety, stress, or relationship concerns
- You are considering erectile dysfunction medication
- You have pain, penile changes, or other symptoms
ED can sometimes be an early sign of another health issue, especially conditions that affect blood flow. A doctor can help check whether there is something else that needs attention.
Talk to a Doctor
Talk to a doctor about ED treatment online
If erectile dysfunction is affecting your confidence or sex life, you do not have to guess your way through treatment.
Start an online consult with Medmate and speak with an Australian-registered doctor about ED treatment options. If suitable, your doctor can discuss erectile dysfunction medication and provide a prescription where clinically appropriate.
Is it confidential to consult an online doctor about my problem?
Yes, online doctor consultations are safe and confidential. Medmate’s doctors are fully registered Australian medical practitioners, and your personal details and medical records are protected under strict Australian privacy laws.
During your virtual consult, you’ll chat with the doctor about your symptoms, concerns, and medical history. They might ask a few follow-up questions to get a clearer picture and provide the right diagnosis. Based on their assessment, they’ll recommend a treatment plan that’s right for you.
Telehealth consultation with a Medmate Doctor
Guidance on self-care
Electronic Prescriptions for medications (if clinically indicated)
And more
Frequently asked questions
What causes erectile dysfunction?
Erectile dysfunction can have physical, psychological, or lifestyle-related causes. It may be linked to blood flow, heart health, diabetes, high blood pressure, high cholesterol, low testosterone, some medicines, smoking, alcohol, stress, anxiety, depression, or relationship concerns.
Is erectile dysfunction common?
Yes. ED is common, especially as men get older, but it can happen at different ages. Occasional erection difficulty can happen to many men. If it becomes ongoing or starts affecting your wellbeing, it is worth speaking with a doctor.
Can I get erectile dysfunction medication online?
In some cases, yes. A doctor needs to assess whether ED medication is suitable and safe for you. If clinically appropriate, they may provide an electronic prescription.
What is the best treatment for ED?
There is no single best ED treatment for every person. The right treatment depends on your symptoms, medical history, current medicines, and the possible cause of your ED. A doctor may suggest lifestyle changes, counselling, medication, further testing, or referral.
Is ED medication safe?
ED medication can be safe for many men when prescribed by a doctor, but it is not suitable for everyone. Some medicines and health conditions can make ED medication unsafe. Always speak with a doctor before using ED medication.
Can stress or anxiety cause ED?
Yes. Stress, anxiety, low mood, relationship issues, and performance pressure can contribute to ED. For some men, ED has a mix of physical and psychological causes.
Can ED be a sign of heart problems?
It can be. ED may sometimes be linked to conditions that affect blood flow, including high blood pressure, high cholesterol, diabetes, or cardiovascular disease. If ED is new, ongoing, or you have other health risks, it is sensible to speak with a doctor.
What if online ED treatment is not suitable for me?
If online ED treatment is not suitable, the doctor may recommend an in-person review, further testing, or referral to a specialist. This can be the safer option when ED may be linked to another medical condition.
Can I get a medical certificate for ED?
If ED or a related health issue affects your ability to work, study, or attend commitments, you can speak with a doctor about whether a medical certificate is appropriate.