
Medmate - Your Online Home For Healthcare

At Medmate, we believe that quality healthcare should be accessible to every Australian, no matter where they live. Whether you’re in a bustling city or a remote regional town, our mission is to bring healthcare to your doorstep, connecting you with the care you need, when you need it.
Founded in 2019 to bridge the gap between traditional healthcare and modern convenience, Medmate is more than a telehealth service—it’s your partner in health. From online doctor consultations to simple prescription renewals and medication delivery, we simplify the healthcare experience, ensuring you can prioritise your health without the hurdles.
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At Medmate, we’re reshaping how Australia experiences healthcare

We’re proud to support communities across Australia, particularly in areas where healthcare access has been limited. Our mission is to empower every Australian with the tools, services, and support needed to make informed health decisions—all from the comfort of home.
At Medmate, we’re reshaping how Australia experiences healthcare—making it smarter, faster, and more inclusive for everyone.
Your health, made simple. That’s the Medmate promise.
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Medmate is a winner of the 2024 Telstra Business Awards for Championing Health.
As the Victorian 2024 Telstra Business Award winner for Championing Health, Medmate is an Australian digital platform for telehealth, developed in consultation with GPs, pharmacists, and consumers. Registered with the Australian Digital Health Agency, Medmate is staffed by a team of registered doctors, including GPs and emergency department clinicians, providing care every day until 11pm. To date, Medmate has supported over 250,000 Australians across 3,000 postcodes.
Medmate Corporate Head Office is located in Melbourne, Victoria.
How It Works
- Step 1
Book a consult & create your account
Create an account to securely store your healthcare information for easy access next time.
- Step 2
Securely add your payment details
Quickly and easily pay for your telehealth consults, medication, and delivery or pick up in-store.
- Step 3
Speak with one of our Aussie doctors
You will receive a call from one of our doctors within minutes depending on your consultation type.
- Step 4
Receive your eScript via text to your phone
Once your consultation has ended the doctor will send your script to your mobile as an eScript.