How To Get A Medical Certificate Online Today

medical certificate online

In need of an online medical certificate? Discover everything you need to know about obtaining one and the most convenient method for acquiring it online today.

In need of an online medical certificate? Discover everything you need to know about obtaining one and the most convenient method for acquiring it online today.

What is a medical certificate?

A medical certificate, also known as a doctor’s certificate or a sick note, is an official document issued by a licensed medical practitioner that confirms a patient’s medical illness. It may provide details such as the patient’s diagnosis, the severity of their illness or injury, and the expected duration of their recovery. Medical certificates are typically used to support requests for sick leave, disability benefits, or insurance claims. They can also be required by employers, schools, or other organizations as proof of a legitimate absence due to illness.

If you work for an Australian employer, you may be required to produce a valid medical certificate if you are unfit for work due to medical reasons. An employee has to let their employer know that they are unfit to work and need sick or carer’s leave. This has to be done as soon as possible, and can be after the leave has started. Employees need to specify how long they expect to be unable to work.

An employee who doesn’t give their employer evidence when asked may not be entitled to be paid for their sick or carer’s leave.

Do I need a medical certificate?

An employer may request evidence from an employee to confirm that their leave was taken due to:

Inability to work as a result of illness or injury, or

The need to care for or support an immediate family or household member affected by illness, injury, or an unforeseen emergency.
Employers can request evidence even for a single day or less of absence.

If an employee fails to provide the requested evidence, they may not be eligible for paid sick or carer’s leave.

Awards or registered agreements can outline when an employee must submit evidence and the type of evidence required. The requested evidence should always be reasonable given the situation.

Are online medical certificates are legal in Australia?

You can apply for a medical certificate online. Online medical certificates hold legal validity in Australia as recognized proof of sick or carer’s leave. Employers, insurance companies, and various organizations that necessitate evidence of illness or injury can readily accept online medical certificates.

Are online medical certificates are valid?

Yes.  An online medical certificate is valid if it has been issued by an Australian registered doctor. This serves as a valid proof for your employer.

How to get a medical certificate online?

Medmate is a great website to use for online medical certificates.

It has a great reputation with employers and it’s easy to use. Fill in a simple questionnaire to make it easy for the doctor to assess your current illness. The doctor may call you to get some more information or provide some helpful advice. Certificates are sent quickly and securely to your email address.

online medical certificate

Can you get a medical certificate without seeing a doctor?

Yes. You can request a medical certificate from an online doctor from the comfort and safety of home.

  • Go to Medmate medical certificates.
  • Choose the length of the certificate you need ($25 Same day or $35 multi-day).
  • Answer important questions about your illness for the doctor.

The doctor will call to clarify information, so be ready for a call from the clinic. Once the quick assessment is completed, your medical certificate will be issued and emailed to you.

What types of medical certificates can you get online?

With Medmate you can get an online medical certificate for:

  • Work
  • School
  • University
  • Carer’s Certificates

How much does an online medical certificate cost?

Medmate online medical certificates are $25 Same day or $35 multi-day.

Can my employer request further information about my doctor’s certificate?

Medmate abides by strict privacy principles.

Your medical details are completely confidential between you and the doctor.

It is not reasonable, and not supported by the Fair Work Act, for employers to ask details about your illness.

Medmate will reasonably confirm the validity of medical certificates as required. No details about your medical issues will ever be provided to an employer.


Medmate is a great website to use for online medical certificates. It’s easy to use and it offers a range of different types of certificates to suit your needs.  If you need any help with your request then don’t hesitate to contact customer service on 1300 858 909 between 9am to 9pm (Eastern time) 7 days a week.

About the Author

  • Dr Ganesh Naidoo

    BSc(biomed), MBBS, FRACGP is an Australian General Practitioner. He has significant clinical experience in multiple regions of Australia and has a passion for health transformation to improve clinical outcomes for all patients.

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