Mental Health Online
Bulk Billed Mental Health Consult
Book a professional mental health consultation online at no out-of-pocket cost (for eligible Medicare card holders). Our compassionate clinicians are here to discuss concerns such as anxiety, depression, and stress management—right from the comfort of your own home.
Mental Health Online Prescriptions
Need to renew an existing mental health script? Our streamlined service delivers your prescription instantly via text. We’ll help you navigate medication options and ensure you receive timely access to your treatment.
Mental Health Medical Certificates
Need a medical certificate for work, university, school, or carer’s leave? Request it online and receive an approved single or multi-day certificate within 15 minutes. Save time and avoid waiting rooms—our team is ready to assist.
Treatment for Anxiety and Depression
Our clinicians and psychologists understand that everyone’s mental health journey is unique. They offer empathetic, non-judgemental support whether you’re newly exploring treatment options, such as antidepressants online, or are already managing a diagnosed condition.
We tailor your care plan to suit your circumstances and walk with you every step of the way.
Talk To A Clinician
What Is Depression?
Depression affects how you think, feel, and behave—something that one in seven Australians will experience in their lifetime. Women between 16 and 85 are about five per cent more likely than men to develop the condition. It’s a serious medical issue that typically doesn’t improve without professional care.
If you suspect you may need support, including discussing the possibility of antidepressants, it’s crucial to seek a proper diagnosis and treatment plan. We’re here to make it as accessible and straightforward as possible.
Learn more
Our Psychology Team
We’re excited to partner with Jelly Health, an online psychology provider offering services to Australians nationwide. This collaboration simplifies your access to mental health support, ensuring you can connect with caring professionals regardless of where you live.
Jelly Health’s team of experienced psychologists use a person-centred, evidence-based approach to help you work towards your therapeutic goals, whether that involves managing depression, anxiety, or other mental health concerns.
Is it confidential to consult an online clinician about my mental health concerns?
Absolutely. Your personal information and medical records remain private under strict Australian privacy regulations. Medmate clinicians are registered Australian practitioners, committed to safeguarding your details—whether you’re discussing counselling options, general mental health care, or your need for antidepressants online.
Frequently Asked Questions
What are the benefits of getting support for your mental health?
It’s normal to feel unsure about reaching out. You might worry your situation isn’t “serious enough” or fear burdening others by sharing your thoughts. In reality, mental health professionals are here to guide people at every stage—no concern is too small or too big.
Benefits of seeking help include:
- Accessing coping strategies for stress, anxiety, and depression
- Gaining a non-judgemental space to discuss personal challenges
- Understanding more about your mental health
- Getting ongoing support from trained professionals
Whether you’re curious about antidepressants online or simply want to talk, we’re here to support you in the way that’s best for you.
How does the Medmate mental health service work?
Our clinicians are qualified mental health professionals available to provide:
- Routine Consultations – Learn about self-care and coping techniques for daily challenges.
- Comprehensive Assessment – Receive a thorough evaluation and a personalised treatment plan.
- Referrals & Ongoing Care – If needed, we can connect you with online psychologists through Jelly Health. If medication is appropriate, we help you access antidepressants online safely and efficiently.
How much does Medmate mental health cost?
Consultations
- Bulk Billed: For eligible Medicare card holders (no out-of-pocket cost).
- $180.00: For non-Medicare card holders.
Mental Health Care Plans
- Bulk Billed: For eligible Medicare card holders.
Online Psychology Services
- Provided by a team at Jelly Health. Current price list is here.
Ready to take the next step?
Your mental health is important. Whether you’re considering antidepressants online or simply exploring options for anxiety and depression, we’re here to help. Book your consultation and take the first step towards a happier, healthier future.
If you or someone you know is in crisis or needs urgent help, please call 000 or contact Lifeline on 13 11 14.