
Healius Pathology

Medmate is proud to partner with Healius’ Pathology, one of Australia’s leading providers of private medical laboratory and pathology services.
Pathology is a medical speciality that focuses on determining the cause and nature of diseases and is integral to the health of all Australians.70% of all medical decisions and 100% of cancer diagnoses rely on a pathology test. Healius’ mission in pathology is to deliver accurate and timely diagnostic services Australia-wide.
Frequently Asked Questions
What is an online pathology test?
Medmate makes it simple to get pathology tests. We eliminate embarrassment and stress by removing the in-person clinical consultation and allowing you to request a pathology referral from one of over 2000 pathology collection centres Australia-wide.
How do online pathology tests work?
Order a Pathology Test Referral Online
Limit inconvenient,awkard or embarrassing face to face conversations. Save time and money by getting your pathology referral online directly through us.
Upon completion of our quick questionnaire and payment, you’ll have discreet discussion with an online doctor to get your test organised (if clinically approved).
Your referral is emailed to your preferred email address – pleasure ensure that the email address you use on your order is private and secure.
Visit a Pathology Collection Centre
Print your referral out then visit a local Healius Pathology collection centre in your state :
If you would prefer to use another pathology provider, please notify clinic@medmate.au so our team can contact the lab for your results.
Get Test Results
Receive your results within 2-3 business days directly to your My Health Record.
Simple, discreet and private.
How do I intepret the results?
To talk to a Medmate doctor about your results, book a convenient followup Telehealth consultation here.
Are pathology tests bulk billed?
Yes, if you have a Medicare card, your pathology test will be bulk billed. However, it’s best to check with the lab when having your blood test to confirm that all tests in the panel are covered.
The listed price covers the private fee for the telehealth consultation.
If you don’t have a Medicare card, private fees will apply for the pathology test. Please speak directly with the pathology lab for pricing details.
What are Medmate's clinical governance protocols for managing pathology?
All consultations are conducted in real-time via telephone or video to assess the clinical need for pathology investigations. Our doctors take a thorough medical history and only order investigations that are clinically indicated.
Test results are securely provided through MyHealthRecord and are reviewed by the referring practitioner in accordance with RACGP standards. To ensure comprehensive care, our practice nursing team coordinates a robust recall system to manage results.
Results are discussed in follow-up consultations, and our clinicians are able to provide detailed reports to patients’ regular GPs to facilitate ongoing medical care.
What if I have a question?
Need to talk to customer service? Call 1300 858 909 or email clinic@medmate.com.au